2013 - 2018
Strategic Priorities & Commitments

1. POSITION MCMAN AS AN AGENCY OF CHOICE

  • For funders to deliver services that help end social issues
  • For skilled and dedicated professionals to be part of our staff team
  • For clients who experience an improvement in their lives from their participation with McMan
  • For donors to give their charitable dollars

2. ENSURE EXCELLENCE IN SERVICE DELIVERY AND BUSINESS PRACTICES

  • Through ongoing self-evaluations
  • Through external reviews and surveys (client, staff, stakeholder)
  • Through research and adherence to evidence-based leading practices

3. PROMOTE MCMAN'S PROFILE BOTH INTERNALLY AND EXTERNALLY



INTERNALLY: improving communication across the agency; educating staff of all McMan programs; increasing staff involvement in new staff orientation

EXTERNALLY: increasing awareness of all McMan programs and services to the broader community (agencies, government business, volunteers); incorporating multiple media strategies, including social media and technology

4. CAPITALIZE ON OPPORTUNITIES TO GENERATE REVENUE

  • Expand existing programs to create additional fee for service revenue
  • Improve operation and increase profits of existing social enterprises
  • Identify and develop additional opportunities that provide supported employment
  • Accumulate three months of total operating costs in our unrestricted surplus fund

WE ARE COMMITED TO:

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  • Incorporating technology and social media
  • Promoting the FISH philosophies
    (Choose Your Attitude; Be There; Have Fun; Make Their Day)
  • Leveraging strategic partnerships in our community
  • Implementing ongoing quality improvement across all programs and departments
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