McMan South Strategic Priorities & Commitments
2023 - 2027
Strategic Plan
Contract Renewal
New and continued funding is an indicator of quality funding relationships which we believe is influenced by service quality.
Proposal Success
New and continued funding is an indicator of quality funding relationships which we believe is influenced by service quality.
Improve efficacy of programs
% of programs with increased and sustained efficacy after implementation
A major driving force behind the rationale for this strategic priority is to identify and implement changes to service delivery that improve service delivery outcomes (i.e., the overall efficacy of the programs).
Additionally, we are committed to:
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Incorporating technology and social media in our work, to increase our organizational capacity and improve stakeholder accessibility.
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Leveraging strategic partnerships in our community to enhance participant experience.
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Ongoing quality improvement that evolves our service and underpins our organizational infrastructure.
Previous Strategic Plans
Priority 1 – Enhance Service Delivery
Priority 2 – Organizational Balance
Pulse Survey Results
% employees that score a strongly agree or agree against a subset of engagement questions.
This priority was chosen in response to feedback from leaders and supervisors about the cumulative impact of new requests from administration that was resulting in less time focused on service delivery. Understanding leader and employee sentiment is key in understanding the impact of this priority.
